Teamate - PRIVACY POLICY
Effective Date: 6 August 2025
1. Overview
Teamate AI ("Company," "we," "us," or "our") provides the Teamate (the "App"). This Privacy Policy explains what information we collect, how we use it, and your choices.
2. Information We Collect
| Category | Examples | Purpose | Retention |
|---|---|---|---|
| Metadata | Workspace ID, anonymized user ID, channel ID, event timestamps, usage counts, error logs | Operate and secure the App, prevent abuse, generate aggregate analytics | Up to 30 days for logs; aggregated metrics retained indefinitely |
| OAuth Tokens | Slack & Google access tokens (for sign-in only) | Enable requested features; stored encrypted | Deleted immediately upon app uninstallation |
| No Content Storage | We do not store Slack message text, file contents, or personal profile data | N/A | N/A |
We may also receive limited account information from Slack or Google (e.g., workspace name, email address) during OAuth authorization.
3. How We Use Information
- Provide, maintain, and improve the App
- Authenticate and authorize requests (via OAuth)
- Monitor performance, security, and usage patterns
- Comply with legal obligations and platform policies
4. Legal Bases (EEA/UK)
We process metadata under the following legal bases:
- Contractual necessity - to provide the App and fulfill our agreement with you
- Legitimate interests - to operate, secure, and improve the App in a way that does not override your rights
- Consent - for optional features such as marketing communications (which you may withdraw at any time)
- Legal obligations - where processing is necessary for compliance with laws
5. Sharing & Disclosure
We do not sell or rent data. We share metadata only:
- With service providers who process data on our behalf, such asAmazon Web Services (cloud hosting),OpenAI (AI language models), all of whom are bound by contractual confidentiality and security obligations
- If required by law or to protect our rights or users
- In connection with a merger, acquisition, or sale of assets (we will provide notice before your data becomes subject to a different policy)
6. International Transfers
We may process metadata on servers in the United States and other countries. We use industry-standard measures (e.g., SCCs) to safeguard cross-border transfers.
7. Data Security
We employ administrative, technical, and physical safeguards including encryption in transit and at rest, least-privilege access controls, and regular security reviews.
8. Data Retention
We retain metadata only as long as necessary for the purposes described above or as required by law. OAuth tokens are deleted promptly upon workspace uninstall.
9. Your Rights
Subject to applicable law, you may have rights to access, correct, delete, or restrict processing of your data, and to object or request portability. To exercise, email founders@teamate.app.
10. Children's Privacy
The App is not directed to children under 13. We do not knowingly collect personal information from children.
11. Third-Party Links & Services
The App may interoperate with third-party services (e.g., Slack, Google). This Policy does not apply to those services; review their privacy statements.
12. Changes to This Policy
We may update this Policy periodically. If changes are material, we will notify workspace administrators in Slack or by email 30 days before changes take effect.
13. Contact
For privacy questions, contact founders@teamate.app.